Question 1

What is Safe Kitchen?

Accepted Answer

Safe Kitchen is the digital food-safety platform that helps restaurants, takeaways and caterers manage daily food-safety checks, records and compliance in one simple place. It replaces messy paper binders with fast digital checks, live temperature logs, and inspection-ready records.

Question 2

Who is Safe Kitchen built for?

Accepted Answer

Safe Kitchen is designed specifically for professional kitchen operators, including independent restaurants, takeaways, cafés, pubs, commercial caterers, food businesses, and multi-site restaurant groups across the UK.

Question 3

Does Safe Kitchen replace my SFBB diary?

Accepted Answer

Yes. Safe Kitchen digitises the complete UK Food Standards Agency (FSA) Safer Food, Better Business (SFBB) daily diary, opening and closing checklists, and 4-weekly review schedules. Your records are permanently timestamped and organized in the cloud.

Question 4

Can I use Safe Kitchen records during an EHO inspection?

Accepted Answer

Yes. Safe Kitchen records are designed for easy presentation during inspections. Digital logs provide clear timestamps, staff attribution, and structured records that can be reviewed directly on screen or exported as a professional PDF report.

Question 5

Can my kitchen staff use it on their phones?

Accepted Answer

Yes. Safe Kitchen is fully responsive on smartphones, tablets, and desktop computers. Kitchen line cooks and porters can log temperatures and sign cleaning tasks using a fast 4-digit PIN system without needing access to manager settings or business billing.

Question 6

What happens if our kitchen Wi-Fi drops or is offline?

Accepted Answer

Safe Kitchen includes built-in offline caching. Your team can continue logging temperature checks, opening and closing routines, and cleaning tasks uninterrupted. As soon as the device reconnects to Wi-Fi or mobile data, all records automatically sync to the cloud.

Question 7

How does Bluetooth probe thermometer logging work?

Accepted Answer

On the Professional plan, Safe Kitchen links directly over Bluetooth to compatible digital food probes. When checking core cooking, chilling, or delivery temperatures, simply insert the probe and tap one button in Safe Kitchen. The exact reading is recorded instantly with zero manual typing or transcription errors.

Question 8

Can I manage multiple kitchens or sites?

Accepted Answer

Yes. Our Enterprise & Multi-Site plan gives owners and group operations managers a unified multi-branch dashboard to monitor daily check completions, temperature exceptions, and compliance scores across all locations in real time.

Question 9

How does the 30-day free trial work?

Accepted Answer

You receive full, unrestricted access to the entire Safe Kitchen platform for 30 days. No credit card is required to sign up. You can test checks, invite your team, and see how simple kitchen food-safety management becomes. If you decide to continue, select a plan; otherwise your account simply pauses.

Question 10

What happens to my food-safety records?

Accepted Answer

Your historical records, temperature logs, cleaning sign-offs, and SFBB diaries are securely archived and accessible anytime. You can download or export complete inspection reports in PDF or spreadsheet format whenever required for inspections or internal reviews.

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